Last updated: 25 August 2026
Nolvane operates this online store. This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit our store, place an order, create an account or contact us. Shopify provides the ecommerce platform that powers the store.
Information we collect
Depending on how you use the store, we may collect contact and delivery details, account information, order and payment transaction details, communications with support, device and browser information, cookie identifiers and information about how you use the store. Payment card details are processed by authorised payment providers and are not stored by Nolvane in full.
How we use information
- To provide the store, process payments, fulfil and deliver orders, manage returns and provide customer support.
- To prevent fraud, secure the store and comply with legal obligations.
- To improve our products, website and customer experience.
- To send marketing where you have consented or where otherwise permitted by law. You can unsubscribe at any time.
Legal bases for UK and EEA customers
Where UK GDPR or EU GDPR applies, we process personal information as necessary to perform a contract with you, comply with legal obligations, pursue legitimate interests that do not override your rights, or based on your consent.
Sharing information
We may share information with Shopify, payment processors, fulfilment partners, carriers, customer-support providers, analytics and marketing providers, fraud-prevention services, professional advisers and authorities where legally required. We do not disclose personal information for unrelated purposes without an appropriate legal basis.
Cookies and advertising
We and our service providers use cookies and similar technologies to operate the store, remember preferences, understand performance and, where permitted, provide relevant marketing. Where consent is required, non-essential technologies should be used only after consent.
International transfers
Information may be processed in countries outside your residence. Where required, we rely on recognised safeguards such as adequacy decisions or approved contractual protections.
Retention and security
We retain information only as long as reasonably necessary for order fulfilment, legal, tax, accounting, fraud-prevention and dispute-resolution purposes. We use reasonable organisational and technical safeguards, but no method is completely secure.
Your rights
Depending on your location, you may have rights to access, correct, delete or receive a copy of personal information; restrict or object to processing; withdraw consent; and opt out of certain targeted advertising, sale or sharing. UK customers may complain to the Information Commissioner's Office, and EEA customers may contact their national supervisory authority.
Children
The store is not intended for children and we do not knowingly collect personal information from children below the age at which they can lawfully use the services.
Complaints, changes and contact
Privacy complaints and rights requests can be sent to nolvaneclothing@outlook.com. We will investigate and respond within applicable legal timeframes. We may update this policy for operational, legal or regulatory reasons.